By visiting this web site, you are accepting the practices described in this Privacy Notice.

Information You Give Us.

We receive and store information you enter on our web site or give us in any other way strictly to communicate with you, our customer. The information might include, but is not limited to; emails, telephone calls, traditional mail and personal meetings.

Does TRUE VAN LINES Share The Information It Receives?

Information about our customers is an important part of our business, and we will not sell your information to others without your consent. We will only share customer information with subsidiaries of TRUE VAN LINES and as described below.

Agents: We employ other companies and individuals to perform functions on our behalf. Examples may include calling you by telephone, sending postal mail and email, removing repetitive information from customer lists, analyzing data, providing marketing assistance, technology development and providing customer service. They have access to personal information needed to perform their functions, but may not use it for ANY other purpose.

Promotional Offers: While we have yet to do so, we may in the future send offers to You on behalf of other businesses. If we were to do this, your personal information is not given to any other business.

Business Transfers: As we continue to develop our business, we might sell or buy other businesses or assets. In such transactions, customer information generally is one of the transferred business assets. Also, in the event that TRUE VAN LINES or substantially all of its assets are acquired, customer information will of course be one of the transferred assets.

Protection of TRUE VAN LINES and Others: We will release account and other personal information when we believe release is appropriate to comply with law; enforce or apply our other agreements; or protect the rights, property, or safety of TRUE VAN LINES, or users, or others.

With Your Consent: Other than as set above, you will receive notice when information about you might go to third parties, and you will have an opportunity to choose to share or not to share the information.

IP Addresses

TRUE VAN LINES might in the future collect IP addresses for the purpose of system administration and to generate aggregate information reports. An IP address is a number that is automatically assigned to your computer whenever you are surfing the Web. Web servers - the big computers that "serve" up Web pages - automatically identify your computer by its IP address. When visitors request pages from this web site, our servers log the users' IP address. We do not link IP addresses to anything that would identify you personally. This is for logging purposes, but you remain anonymous to us.

What About Cookies?

What are cookies? Cookies are small pieces of information that a web site transfers to an individual's hard drive for record-keeping purposes. Cookies make web-surfing easier for you by saving your registration, passwords, and references while you're at our site. The use of cookies is an industry standard - you'll find them at most major web sites.

Currently, TRUE VAN LINES does not use cookies. However, in the future, we may use cookies to maintain your session on our servers. Our cookies are generated automatically by our system, and expire when you close your browser. We do not share any cookie data with any other party whatsoever.

What TRUE VAN LINES Cookies Don't Do

We never use cookies to retrieve information from your computer that was not originally sent in a cookie. Except as described below, we do not use information transferred through cookies for any promotional or marketing purposes except as described here, nor is cookie information shared with any third parties whatsoever.

You may get cookies from our advertisers. TRUE VAN LINES does not control these cookies, and these cookies are not subject to the TRUE VAN LINES Cookies Policy. The use of advertising cookies sent by third party servers is standard in the Internet industry. You may review our advertisers' privacy policy when visiting their sites.

Most browsers are initially set to accept cookies. If you'd prefer, you can set yours to refuse cookies or to alert you when cookies are being sent. However, the TRUE VAN LINES web site may not function properly for you if you refuse our cookies.

How Secure Is Your Information?

TRUE VAN LINES has security measures in place to attempt to protect against the loss, misuse and alteration of your personal information. Only authorized agents and employees have access to the information and TRUE VAN LINES has strict rules on how they may use that information. While we cannot guarantee that loss, misuse or alteration of data will not occur, we make the effort to prevent such unfortunate occurrences.

Conditions of Use, Notices, and Revisions

If you choose to visit this TRUE VAN LINES web site, your visit and any dispute over privacy is subject to this Notice, including limitations on damages, arbitration of disputes, and application of the law of the state of Texas. If you have any concern about privacy at TRUE VAN LINES, please send us a thorough description to TRUE VAN LINES, and we will try to resolve it.

Our business changes constantly so this Notice will reflect these changes. The usage of this information that we gather now, is subject to the Privacy Notice in effect at the time of use. TRUE VAN LINES posts the date of our last Privacy Policy change at the top of this page. Changes may occur from time to time, so you should check our web site frequently to see any recent changes.